Experience

I was responsible for business systems, infrastructure, network and security, as well as the team, budget and vendors. I worked directly with the board.

• Conducting IT strategy audits and delivering recommendations aligned with business needs and corporate goals. • Advising mid-sized enterprises on developing long-term IT strategies and roadmaps. • Training management teams on monitoring, executing, and periodically reviewing strategic initiatives.

IT development plan agreed with the board and a budget negotiated with the CEO.

Aligning systems development and IT initiatives with the group’s strategy and goals. Developing enablers and actions to achieve the group's strategic goals. Enforcing established initiatives.

Co-creating the IT strategy for the entire group within the strategy house framework. Execution and monitoring enablers and agreed actions.

Actively participating in developing the IT strategy for an international manufacturing and trading company. Leading projects within the defined strategy.

After reviewing systems, vendors and requirements, I prepare recommendations and a sequence of actions for the company.

Within the development plan and approved budget, I made decisions on projects, vendors and priorities.

I planned, monitored and delivered IT systems initiatives supporting the group's business goals.

I agreed ERP, RPA and BI project requirements, priorities and outcomes with business departments.

Working with CEOs, directors and IT managers. Recommendations requiring board decisions.

Direct board collaboration, justifying investments through benefits and risk reduction.

Negotiating the budget with the CEO, executing it and deciding on suppliers, projects and priorities.

IT area budget, cost forecasting, spending planning and contract negotiations.

Monitoring schedules and budgets of ERP and BI projects.

Implementation planning and schedule and budget control.

Supplier assessment and recommendations during IT reviews.

Supplier selection and a new approach to comparing offers.

Supplier relationships, contract negotiations and IT purchasing.

Supplier selection and a WMS recommendation for the steering group.

Assessment of systems, suppliers and priorities; recommendations and decisions for the board.

Audit of systems, infrastructure, security and projects underpinning the IT development plan.

Leading the entire IT function and a small team; working with the board.

Distributed IT systems and applications teams; developing staff capabilities.

Leading the Dynamics AX team and coordinating key users.

Building project teams, mentoring and coordinating IT work.

Training the team in projects and prioritisation; developing business collaboration.

Training people moving from other departments into IT; supporting the MES team.

Mentoring, knowledge sharing and ERP team development.

Supporting key users and IT teams; training project managers.

Advice on collaboration and user knowledge transfer.

Coordinating the international key-user organisation, support and training.

Coordinating key users and preparing them to work with systems.

Key-user support, mentoring and training.

IT team training after analysis and agreed improvements.

Project and prioritisation training; documentation requirements.

Training, ERP user support and team development.

Key-user support and team knowledge sharing.

Training IT staff, key users and project managers.

Instructions, documentation and training in Poland, Denmark and Slovakia.

I combined leadership of systems and application teams with practical knowledge of code. During MES oversight I provided mentoring and support with complex technical tasks and continued developing custom applications.

I led the Dynamics AX team, agreed requirements and oversaw system customisations while remaining involved in programming and the technical delivery of changes.

Project priorities within the IT roadmap and budget.

Leading international IT projects and overseeing delivery.

ERP and BI projects: planning, coordination, schedules and budgets.

ERP and WMS implementations as project manager, IT coordinator or technical lead.

Two acquired-company IT integrations: independently and jointly with a project manager from Denmark.

Ambassador for the group’s internal model based on PMI and PRINCE2; methodology development and project manager training.

Split payment and Brexit: adapting ERP systems and processes.

I delivered Dynamics AX implementations as a project manager, IT coordinator or technical contributor, including at international sites.

I managed Dynamics AX implementation projects, coordinating delivery, schedule, budget and user readiness.

I help assess system selection, vendor delivery against agreements and user readiness. On large implementations I provide advice rather than take over management of the entire project.

During the WMS implementation I gathered requirements, searched for a vendor and presented recommendations to the steering group. In other projects I participated in steering committees and worked with key users.

I agreed ERP and BI project requirements, priorities and outcomes with business departments and coordinated collaboration with key users.

For MES in Spain I advised the team on the project plan, risks and stakeholder management. I oversaw the team's work and results rather than act as the implementation project manager.

As part of MES oversight in Spain I advised the people responsible for implementation on the project plan, risks and stakeholders. This describes project support rather than project management ownership or implementation of a formal risk framework.

ERP performance analysis for three companies; recommendations and agreed improvements.

Responsibility for business systems, including a D365 Business Central environment.

Entire ERP: support, modifications and training for more than 500 users in five countries.

ERP development and acquired-company systems integration projects.

Dynamics AX implementations, project work and technical delivery.

ERP and application development, requirements analysis and user support.

Analysis of AX configuration, SQL Server, AOS, Batch, customisations and network traffic.

Dynamics AX maintenance and development; ERP stability and international user support.

Leading the Dynamics AX team and ERP projects.

Dynamics AX 2012 implementation, development and optimisation.

Directing the management and optimization of the Microsoft D365 Business Central system in coordination with the IT team, overseeing system customizations, access control, performance, and data security, while driving user training initiatives.

Programming changes in Visma ERP and supporting users.

Oversight of MES implementation and operation in Poland, the UK and Spain; mentoring and technical support.

WMS in the systems environment I was responsible for as IT Director.

Oversight of WMS development and maintenance.

WMS implementation as project manager and contributor to substantial technical work; improved traceability and stock accuracy.

I analyse AX configuration, AOS, Batch, customisations, SQL Server and network traffic, prepare a report and implement agreed changes. I worked on ERP performance for three companies.

I combined SQL Server and data warehouse administration with Dynamics AX performance optimisation.

In a 2020 project I optimised Dynamics AX, data warehousing and reporting, including SQL Server configuration and parameter sniffing.

I managed the WMS implementation in a distribution centre, improving traceability and the accuracy of finished-goods inventory. I also performed a substantial share of the technical work.

In the DMAIC piston remanufacturing improvement project we increased parts traceability and improved data flows using process-supporting applications.

I used HubSpot in my work as IT Director.

Understanding processes and user needs and translating them into IT solutions and priorities.

Understanding processes and user needs and translating them into IT solutions and priorities.

Understanding processes and user needs and translating them into IT solutions and priorities.

Understanding processes and user needs and translating them into IT solutions and priorities.

Understanding processes and user needs and translating them into IT solutions and priorities.

Understanding processes and user needs and translating them into IT solutions and priorities.

Piston remanufacturing improvement project: process analysis, traceability and applications supporting data flows.

Process automation and application development opportunities using Power Platform.

SFA application implementation for sales representatives and customer service, improving orders and data flows.

Establishing the Power Platform Competence Center and leading a team in the design and scaling of low-code applications and automations that deliver tangible value to business processes.

Identifying repetitive tasks and RPA opportunities.

Initiating an RPA competence centre: partner, team, working rules and business priorities.

Implementing UiPath robots to automate repetitive tasks.

WEBCON in the company’s systems environment.

I build applications supporting business processes using Power Apps.

I automate repetitive work and data flows using Power Automate.

In a 2019 project I implemented UiPath software robots to automate repetitive tasks.

Implementation of the UiPath system in collaboration with the chosen vendor. This included a pilot project covering document workflow and invoice processing, leveraging AI (Document Understanding) along with robot training, and delivering dedicated training sessions for the IT and finance teams.

I initiated an RPA centre of excellence, selecting a partner, team, working rules and priorities with the business. I also established a Power Platform centre of excellence and led low-code application development and automation.

I implemented a Power Platform SFA application for sales representatives and customer service, improving order processing and data flows.

I explore generative AI and Microsoft 365 applications in everyday work. My personal website project uses ChatGPT and Claude as supporting tools.

I implemented Microsoft SharePoint Online as IT Director.

Power BI in the company’s systems environment.

Leading Business Intelligence and reporting projects.

BI, data warehouse and Tableau implementations; data quality and reporting.

Crystal Reports and Oracle Reports reporting.

Responsibility for the architecture and development of the Power BI analytical platform: Ensuring system performance, license cost optimization, business continuity, and the seamless integration of source systems (ERP) with the company’s reporting ecosystem.

Implementing a data warehouse and Tableau with a colleague from Denmark.

Data cleansing, archiving and error monitoring in business systems.

Application or reporting design and development using Crystal Reports and Oracle Reports.

I used SSIS to build and maintain the data warehouse, combining this work with IT project management and administration of the data environment.

I used SSIS in data warehouse development and maintenance while managing projects and leading the IT team.

I used SSIS to build and maintain the data warehouse as IT Systems Manager.

I used SSAS to build and maintain solutions in the data warehouse environment alongside BI and reporting work.

I used SSAS to develop and maintain data warehouse solutions while managing ERP and BI projects.

I used SSAS to build and maintain the data warehouse environment as IT Systems Manager.

Database performance and SQL Server configuration analysis; report, changes and training.

SQL Server configuration and optimisation.

Database and data warehouse administration and Dynamics AX optimisation.

Microsoft SQL Server administering, perfomance optimization of Business Central.

Managing SQL Server environments and databases for core operational systems (ERP, WMS, MES) across the entire capital group.

Application or reporting design and development using SQL.

Coordinating implementation, migration, and optimization projects for SQL Server environments and databases supporting core systems (ERP, WMS, MES) across the entire capital group.

Designing and developing applications and analytical reports based on Oracle databases (SQL) and the Visma ERP system.

Application or reporting design and development using Oracle and PL/SQL.

I analyse SQL Server performance and configuration in ERP environments, providing recommendations, agreed changes and IT team training.

I worked on SQL Server configuration and optimisation and the performance of the Business Central database.

I administered SQL Server and the data warehouse and optimised the Dynamics AX environment.

I optimised SQL Server in a 2020 Dynamics AX and BI project, addressing issues including parameter sniffing.

I coordinated implementation, migration and optimisation projects for SQL Server environments and databases supporting ERP, WMS and MES across the group.

Application or reporting design and development using .NET and Visual Basic.

Application or reporting design and development using .NET and Visual Basic.

Application or reporting design and development using Python.

Application or reporting design and development using X++.

Analyzing and consolidating business requirements, as well as designing and implementing modifications in the Dynamics AX 2012 system in collaboration with key users.

Mapping business needs and overseeing the implementation of modifications within the Dynamics AX 2012 environment, while ensuring the active engagement of key stakeholders.

Application or reporting design and development using VBA.

Application or reporting design and development using Web Services.

I build applications supporting business processes and reducing manual work.

I implemented a Power Platform SFA application to improve order handling and data flows.

I continued programming, developing and maintaining custom applications, including one for identifying brake caliper cores.

A DMAIC project delivered applications supporting the manufacturing process and automating data flows; I remained involved in programming.

I designed and developed business solutions using technologies including X++, .NET, SQL, VBA and Python.

I analysed requirements and designed, programmed and implemented applications supporting business processes.

I programmed in C#, combining business application development with IT project management.

I used C# in application development and remained involved in technical work alongside project and IT team leadership.

I used C# to develop business applications, combining programming with IT systems management.

Selecting Microsoft 365 applications for collaboration and business processes.

Standardising Microsoft 365 licences and establishing foundations for Power Platform.

Stronger safeguards, security policies and procedures as the first stage of the IT roadmap.

I standardised Microsoft 365 licences for all users, preparing the foundations for Power Platform adoption.

I introduced a helpdesk and documentation requirements to organise the handling of IT requests.

As IT Director I was responsible for the company's infrastructure, network and security as part of company-wide IT accountability.

I was responsible for ERP development, administration and maintenance. There were no critical ERP outages in my area of responsibility during 2021–2024.

I introduced a helpdesk, documentation maintenance requirements and a new approach to comparing vendor offers. I trained the team in project work and prioritisation and improved collaboration between IT and other departments.

I provided technical support to ERP and application users, prepared instructions and trained users and new IT employees.

I combined Dynamics AX management and development with technical work, support for key users and IT teams, and training preparation.

I implemented Microsoft Exchange Online as IT Director.

I used a ManageEngine helpdesk tool in the IT team's work as IT Project Manager and Team Leader.

I used a ManageEngine helpdesk tool in the IT team's work as IT Systems Manager.